Membership Auto-Renewal FAQ - Triathlon Ireland

Triathlon Ireland membership for 2027 will be auto-renewing on Monday 2nd, and Tuesday 3rd November for those who have opted in.

We know that there may be some questions around your membership and auto-renewal, so we have answered some of the most common questions below.

Important to note: All 2026 memberships are valid until 31st December 2026. If your membership auto-renews, your 2027 membership will start from your payment date in November 2026 and cover you until 31st December 2027.

This year, it is also possible to auto-renew your club membership. This option is available in your Triathlon Ireland account if your Triathlon Club has chosen to offer this option to their members. If you do not see the pop-up box to opt-in/opt-out for your club membership, this means that your triathlon club opted-out of the Autorenewal process.

Find further questions relating to Club Membership Auto-renewal at the bottom of this page.

If your query is not answered below, please do reach out to our Membership Team on reception@triathlonireland.com and they will be standing by to assist.

Frequently Asked Questions

Q1: Why was the auto-renewal feature introduced?
The auto-renewal feature was introduced to make the membership process easier for members and reduces administration for our office. Many membership-based services move to auto-renewal because it is the most effective way to protect members’ access to their benefits and supports long-term engagement, while still offering the option to opt out if preferred.

Q2: Which membership types are eligible for auto-renewal?
The following membership types will be available to auto-renew for the 2027 season:

TI Full Membership with Club Membership Discount (€99.50)
TI Full Membership without Club Membership Discount (€115.50)
TI Full Swim+ Membership with Club Membership Discount (€120)
TI Full Swim+ Membership without Club Membership Discount (€134.50)
TI Club Training Membership (€50)

All other membership categories must be renewed manually via the member’s TI portal. Please note that your club membership is not included in auto-renewal.

Q3: When will auto-renewal payments be processed?
Auto-renewal payments for the 2027 season will be processed on Monday 2nd, and Tuesday 3rd November. Membership will then be valid until 31st December 2027.

Q4: Why is payment processed in November and not January?
Triathlon Ireland’s race season begins early in the year. Renewals have opened in October/November for the last number of years to allow members sufficient time to:

Renew their TI membership
Join or switch clubs
Ensure full coverage for early-season races
Align with the club affiliation timeline

Q5: How is the auto-renewal payment processed?
Payment is processed via Opayo, our secure third-party payment provider, using tokenisation. Triathlon Ireland does not store or access card details. The payment is charged to the card used during the 2026 membership registration for those who opted in.

Q6: Why am I receiving auto-renewal emails?
Members currently opted in to auto-renewal will receive these notifications. Auto-renewal was introduced with the 2025 season; if you opted in at that time, you are enrolled in the system and will receive related communications.

Q7: Can a club opt out of auto-renewal on behalf of its members?
No. Only individual members can opt out of auto-renewal by logging into their own Triathlon Ireland membership accounts.

Q8: What happens if a member does not opt out before the deadline?
If a member remains opted in as of midnight on 1st November 2026, their membership payment will be processed automatically. Opt-outs cannot be applied retroactively. Multiple reminder emails are issued in advance to provide notice.

Q9: How can a member opt out of auto-renewal?
Members may opt out at any time before 1st November 2026 by:

Logging into their TI membership account (desktop recommended)
Clicking the ‘Membership’ tab
Selecting ‘My Memberships’ from the dropdown
Toggling the button to opt out

Note: TI staff are unable to opt members out; this must be completed by the individual through their account. Please email reception@triathlonireland.com if you require assistance.

Q10: What happens if my payment is declined?
If your payment fails, your membership will not be renewed and you will not hold a valid license for the 2027 season. You will receive an email alerting you that your payment has declined. Your 2026 membership is in place until 31st December 2026.

Q11: Can I update the card used for auto-renewal?
No. Because Triathlon Ireland does not store payment details, it is not possible to update the card on file. To use a different card, you must:

Cancel your current recurring payment
Manually re-subscribe using the new card and opt in again

Q12: Why did I receive an email stating that I cancelled my membership?
This email refers only to the cancellation of your recurring payment. Your current 2026 membership remains valid until 31st December 2026. Only a Triathlon Ireland staff member can manually cancel your TI membership.

Q13: If I opt out, does that cancel my membership?
No. Opting out only cancels the recurring payment agreement. Your membership remains active until its original expiry date: 31st December 2026.

Q14: I did not receive a renewal email. Why?
Only members who are currently opted in to auto-renewal receive renewal notifications. If you have opted out or never opted in, you will not receive these emails.

PAYMENT & SECURITY

Q15: How are payments handled if my currency is not in euros?
All payments are processed in euros. Your bank will convert the charge into your local currency at the prevailing exchange rate on the date of the transaction.

Q16: Does Triathlon Ireland store my card or bank details?
No. All payment processing is handled through our secure provider, Opayo, using tokenization. This means your sensitive information is replaced by a secure token for future transactions.

Q17: What data does Triathlon Ireland retain for recurring payments?
Triathlon Ireland does not retain any card or payment credentials. The system uses a secure token ID from Opayo to process recurring transactions. The only variable controlled by Triathlon Ireland is the transaction amount.

CLUB MEMBERSHIP & CHANGES

Q18: How does club membership work with auto-renewal?
If your Club is giving you the option to autorenew membership, you have the choice to ‘opt-in’ or ‘opt-out’ of recurring membership for your Club Membership. You will need to confirm whether you would like to opt-in or opt-out for the 2027 club membership year.

If you opt in for Club Membership Autorenewal:
Your Club Membership can now also renew alongside your Triathlon Ireland membership for 2027 if you select to do so. The payment will be taken on the membership renewal dates, between Monday 2nd November and Tuesday, 3rd November 2026.

If you opt out for Club Membership Autorenewal:
Your club membership will not be automatically renewed, and you can renew your club membership manually when required.

Q19: What if I am changing clubs next year?
Whether opted in or out of Triathlon Ireland membership, if you are switching clubs, you must manually renew your club membership for the 2027 season.

Q20: Will I be charged the club discount rate if my club hasn’t yet affiliated, or if I am choosing to opt-out of auto-renewing my club membership?
Yes. Your 2027 TI membership cost is determined at the time you opted in. Club affiliation status at the time of payment does not affect the rate. However, if you affiliate with a club later and qualify for a discount, you may email reception@triathlonireland.com to request a refund of the difference.

Q21: How do I make my choice?
The next time you log into your account, a pop-up will appear asking you to confirm whether you would like to opt in or out of recurring membership, as shown in the images below. The following times you log in, a pop-up will not appear, you can find the Opt-In/Opt-Out options under ‘My Membership’.

To opt in: Select the memberships and click ‘Save’ to approve a recurring payment for your membership renewal. This needs to be actioned by Sunday, 1st November 2026.

To opt out: If at any point you wish to opt out of auto-renewal for your club membership or your Triathlon Ireland membership, you can do so from your profile. Simply click “Opt out” next to the relevant membership, and no automatic payment will be taken for it. This needs to be actioned by Sunday, 1st November 2026.